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Guest Folio 2624 Johnny Celis

For the specified Guest Folio, we don't know why the payment is not showing up in the system. The customer paid $622.50 and you can see the payment in Stripe, but it shows he was discounted both $622.50 and 727.42. Can you look at the transaction logs please and let us know if it's something we did or something from a system standpoint that is causing us a problem? Please let me know. Screen shot is of top and bottom of transaction. Thank you!
Danielle (Morris Burner Hostel) @ Thu, 10 May 2018 15:02:26 -0700 said:
Initial Report