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Do you need a Direct Booking Engine only or a Full Hostel PMS System?
Choose HostelSnap if you only need a website booking engine to accept direct bookings for your hostel.
No Monthly Fee Dorm pricing as low as 10¢ per guest overnight.* Private rooms $.50 per roomnight*
Choose HostelSnap Full if you want a full PMS system with a booking engine for direct bookings on your hostel website.
No Monthly Fee Dorm pricing as low as 15¢ per guest overnight.* Private rooms $.50 per roomnight*
*Plus applicable credit card fees.
This Known Issue Report is related to the Dashboard page
Unable to process guest credit card transaction
Hi there,
This afternoon I tried to complete a guest's check-in (Nathalia Rosa). She provided me with her credit card, but when I answered her information on Stripe we received the following message: This account cannot currently make live charges. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed."
Thus, we were unable to process her payment.
We have also received feedback from guests trying to make online reservations who are receiving the same message and unable to book.
Thank you for you help! We look forward to hearing from you.
Sarah (International Student Center) @ Wed, 30 Jan 2019 14:53:33 -0800 said:
