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This Known Issue Report is related to the Public Reservations Page (Old) page

Guest Charged Twice

Guest (direct booking through our website) was charged twice through Stripe - two payments of £40 each. We are going to refund her but we need to know that this won't happen again (as this has happened once before).

Nikki (Loch Ness Backpackers Lodge) @ Fri, 04 Aug 2017 09:10:18 -0700 said:

I want this also!

Darren (HostelSnap Support) @ Fri, 04 Aug 2017 09:12:02 -0700 said:

@neeeeeeext The guest Nikki is referring to is Sara LePouttre.  Have we deployed the code that will prevent duplicate bookings?  If so, this might be another edge case that the code did not catch.