A direct booking platform for hostels and hostel networks

HostelSnap provides modern booking engines for hostels, hostel directories, and hostel associations. Launch an OTA-style booking experience on your website, control your inventory and guest relationships, and earn commissions from bookings made through your platform.

HostelSnap technology powers websites like Hosteling.US and many indivdual hostels.

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This Known Issue Report is related to the View Reservations page


Stripe payments still randomly going through twice

Another example of a guest being charged twice for no clear reason: Chris Pickens (Email: Trips157@yahoo.com) view emails Cancel Guest Arrives on 09/30/2017 for 1 nights in 6/7-bed dorm No Reservation Notes Provided (Added by Guest on 09/30/2017 20:09 ) Guest Reservation added for 09/30/2017 (Logged by System on 09/30/2017 20:11 ) £20.00 Stripe Charge for guest folio 1585 succeeded with ID ch_1B7rIlBz7mXjODxShg2n1vaR (Logged by System on 09/30/2017 20:11 ) £20.00 Stripe Charge for guest folio 1585 succeeded with ID ch_1B7rIfBz7mXjODxSEmPJlGYo (Logged by System on 09/30/2017 20:11 )
Nikki (Loch Ness Backpackers Lodge) @ Sat, 30 Sep 2017 15:47:05 -0700 said:
Initial Report

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