The View Reservations page displays every reservation for your hostel, shown in six different categories.
To filter the reservation view, simply click on the headers and room types at the top of the page (shown below).
For example, to find a canceled reservation, click View/Edit Reservations and then click the Cancelled tab like in the image below.
To change the notes or reservation of a guest: Simply click on their name and their reservations details will appear, which can be edited.
The search bar at the top right-hand corner of the page can also be used to quickly identify a guest.
Ability to Charge No-Shows
You can now more easily charge no-shows at your hostel directly from the no-show reservation acknowledge section. Just click on the Manager Acknowlege button, enter the amound to charge the no-show guest and click the Charge Credit Card (on file) button.
Here's a video that explains more:
No outstanding user questions for this pageShow Archived User Questions (5)
No outstanding feature requests for this pageShow Archived Feature Requests (3)
No outstanding issue reports for this pageShow Archived Issue Reports (13)